If you are late to your appointment, the session will continue with the remaining time available, and will conclude at the original agreed time for the same fee.

A minimum of 24 hours notice must be given to cancel an appointment. Failure to attend an appointment with less than 24 hours notice of cancellation will incur the charge for the full appointment.

An invoice for any cancellation / ‘no show’ charges will be sent to you by email for payment by bank transfer within 7 days. Following a cancellation, payment must be received before any further massage bookings can be taken.